Privacy policy

Welcome to TOYVERSE.PRO. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Name
Billing and shipping address
Email address
Telephone number
Order history
Payment information (processed securely by our payment providers; we do not store full payment card details)
IP address
Browser and device information
Website usage information collected through cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Communicate with you about your orders.
Improve our website, products, and services.
Detect and prevent fraud or unauthorized transactions.
Comply with legal and regulatory obligations.
Send marketing communications if you have chosen to receive them. You may unsubscribe at any time.

3. Cookies

Our website uses cookies and similar technologies to:

Keep your shopping cart active.
Remember your preferences.
Analyze website performance and traffic.
Improve your shopping experience.

You can manage or disable cookies through your browser settings, although some features of the website may not function properly.

4. Sharing Your Information

We only share your personal information when necessary to operate our business, including with:

Shopify (our e-commerce platform)
Payment service providers
Shipping and delivery partners
Fraud prevention and security service providers
Professional advisers and legal authorities where required by law

We do not sell your personal information to third parties.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders.
Provide customer support.
Meet legal, accounting, and tax obligations.
Resolve disputes and enforce our agreements.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally permitted.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Request a copy of your personal information.

To exercise your rights, please contact us using the details below.

8. Children's Privacy

Our website is intended for purchases made by adults. We do not knowingly collect personal information directly from children.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.